You’ll receive your tracking details by email once your order has been dispatched.
You can also check the latest status of your order at any time by signing in to your Rackhams account and going to the Order section. Once tracking is available, you’ll be able to use the tracking information there to follow your delivery.
Tracking can sometimes take a little while to update after a parcel has first been handed to the carrier, so don’t worry if you don’t see movement immediately.
If your order shows as dispatched but you still can’t see any tracking information, or the tracking hasn’t updated and you’re concerned about your delivery, please submit a support ticket. Include your order number so our Customer Services team can check it for you.
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