We’re very sorry you have received a faulty Product / Item from Rackhams.
To report this to us please raise a ticket on our website on the contact us page. or Click here
You will need to enter these details:
- Your Name
- Your Email Address
- Order number
- Product Name
- Description of the issue / fault
- Contact Phone
- Return reason
- If possible a photo or video of the fault
Once you have completed this form we will be in touch within 4 working hours (usually a lot faster) to advise of the solution and will work with our E-Concession Partner to resolve in a timely manner for you.
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